Support Hub

Common Questions for Parents & Educators

Everything you need to know about preparing your student for the next generation of software engineering and systems thinking.

Current Section

Program & Curriculum

A clear overview of what students build, how learning is structured, and why Efoyy Lab uses project-based engineering.

AI & Technology

How Efoyy Lab approaches AI responsibly while building strong engineering foundations first.

Payments & Refunds

Transparent financial policy to help parents and schools make informed decisions.

Parent Communication

Consistent communication channels so families can track learning progress and ask timely questions.

Legal & Certification

Key legal, operational, and completion information for confidence and accountability.

Student Support & Discipline

Structured support and clear standards to maintain a strong, respectful learning environment.

Technical Requirements

Practical setup expectations so students can participate effectively from day one.

Still have questions?

Our team is available to support parents and school partners with clear and timely answers.

Phone

0911877477

Short Code

9446

Telegram Group

Efoyy Lab

WhatsApp Group

Efoyy Lab

[email protected]

Office

Bole Infront ADaye abab stadio

Open map location

Common Questions for Parents & Educators

Program & Curriculum

What does my child learn at Efoyy Lab?

Why is the project focused on a banking system?

Does every grade learn the same thing?

How do you balance theory and hands-on work?

Will students create a LinkedIn profile?

Do students use GitHub during the program?

Do you help students create a resume?

Why does Efoyy Lab teach Agile methods?

What does Agile look like for students in practice?

AI & Technology

Does Efoyy Lab use AI to generate answers for students?

If AI is replacing programming jobs, why should my child learn programming?

Will students learn modern technologies?

Do students build both frontend and backend understanding?

Payments & Refunds

Does the payment include VAT?

Can I withdraw my child from the program?

If I pay the full amount in advance, can I receive a refund?

Are there limited seats?

Can schools request invoice and payment documentation?

Parent Communication

Will parents receive progress updates?

Can parents speak directly with the founders?

My child feels the class pace is too fast or too slow. What should I do?

How quickly does Efoyy Lab respond to parent concerns?

Legal & Certification

Is Efoyy legally registered and approved to operate in Ethiopia?

Will students receive a certificate?

Does certification require project completion?

Student Support & Discipline

What happens if my child falls behind?

What happens if a student misses classes?

Are phones allowed in class?

How do you handle classroom behavior concerns?

Technical Requirements

Does my child need a laptop?

Will Efoyy help configure the laptop?

Where will assignments and learning materials be available?

What internet quality is recommended?

Still have questions?